Videocon D2H activate VAS without my concern

Name of Complainant Ashish Surve
Date of ComplaintAugust 18, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashish Surve:

Hello,
I have been a videocon D2h customer for more than 10 years now. This happened to me yesterday 14/08/2022 when my D2H stopped working (while one month of subscription is on).
When I contacted customer care they told me that VAS services were added from your end and I am 100% sure this is never added from my side and they are wrong. I have 15 days remaining those days I need back as well as I need a record where I grant the permission to activate the VAS services.
Already send the email to the customer care email id.
Thanks

Image Uploaded by Ashish Surve:

Videocon D2H activate VAS without my concern

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