VI charging Rs 25 for Contakt gaming service which I never subscribed

Name of Complainant Kalikivayi Suresh
Date of ComplaintFebruary 5, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Kalikivayi Suresh:

Vi is deducting my account balance by automatically subscribing to “Contakt Gaming Service”. I tried unsubscribing the service from VI App, but I don’t see any option to unsubscribe.

Image Uploaded by Kalikivayi Suresh:

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