VI charging me without any service request

Name of Complainant Ritu
Date of ComplaintFebruary 5, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Ritu:

I have never requested any services from VI. But they are simply charging me with no reasons. In the past also I have lost my VI topup balance. Today I got a message stating that I have been charged 25 rupees for Handset Inbuilt Games. I have never requested such services and I don’t want that. VI is simply deducting my balance. Please refund my balance.

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