Very weak signal; unable to use the 4G

Name of Complainant Dr. Rakesh Kumar
Date of ComplaintAugust 5, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Dr. Rakesh Kumar:

Dear Airtel team,

Please treat this request as urgent.

I am an employee at central University of Karnataka, kadaganchi, Kalaburagi-585367.

I have been using Airtel for past many for better service. However, I am struggling for the proper signal strength. The signal at central university of karnata is very weak, we cannot connect to any of the video calling or conferencing tools like zoom, google meet, etc. Importantly, these are most important platforms during lock-down. In-fact the airtel users are facing severe issue even while simple voice call

Therefore, I request to take this matter seriously, and improve the signal strength and

support your customers; as promised in your advertisements.

 

Best regards

Rakesh Kumar, PhD
Assistant Professor
Department of Life Sciences
Central University of Karnataka
Kalaburagi (Gulbarga) – 585 367

Image Uploaded by Dr. Rakesh Kumar:

Very weak signal; unable to use the 4G

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