Very poor quality item

Name of Complainant SUBRATA DEY
Date of ComplaintAugust 18, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by SUBRATA DEY:

I have ordered and received a Motorla Phone (e32) on 13th August,2023. I am not satisfied with the product and wants another brand-new mobile by replacing this one as this phone battery backup is very poor (~12 hours) and there are some heating issues as well. Trying to replace/return now, but is not working properly. Showing the message : “device related issues, please contact authorized service centre…” plesae help me out…i do not have that much time,, I just want to return this item (may be a refurbished/internally damaged product) to have another one. 7 days replacement/return policy should work properly,

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Very poor quality item

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