| Name of Complainant | |
| Date of Complaint | July 31, 2021 |
| Name(s) of companies complained against | general |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Too often, I find that people who are employed to call me (and other people) as part of their job, are highly skilled in the techniques of VERBAL ABUSE, i.e., it is me (and others) who get abused by these professional abusers.
But try researching this online, and one finds numerous instances of the verbal abuse being the other-way-round, i.e., there is much talk of customers abusing call-centre staff, but not the staff abusing customers.
Often, I get accused of shouting when, in reality, I am being shouted at.
Often, someone attempts to talk-me-down, i.e., they refuse to listen and, instead, assume that they have a right to monopolise a conversation.
Often, I use a minor swear-word (like “bloody”) and I am then acused of swearing.
Often, a mixture of the above tactics are then used as a claimed excuse to end the telephone call.
