| Name of Complainant | |
| Date of Complaint | December 14, 2020 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
I am writing to you to raise an issue about: Pre-Paid Plans
The issue that I have experienced was that I am currently in Canada and stuck due to COVID. There is a trend going on since last 1 year and now I am complaining about it since now it’s too much.
15 times before and recently on 3rd Dec, today (13 Dec). I am not sure why these VAS services keep getting added automatically which is utter nonsense.
I have tried deactivating in all ways but still it keeps happening without my consent.
I want a refund of all those extra charges of VAS which I never intended to use from last 1 year. Please take this on priority.
Thanks,
Dhara
Image Uploaded by Dhara Sharma:
