| Name of Complainant | |
| Date of Complaint | January 27, 2026 |
| Name(s) of companies complained against | Center for railway information systems (CRIS) |
| Category of complaint | Railways |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Its about the UTS train ticket booking app. I was booking tickets from the app and when it redirected me to the payemts screen, I paid by the paytm upi but again it redirected me to th the payment screen ans it was saying to pay again, so in the first try it deducted 15 rupees and same happened in the second try, it deducted 15 ruppes but the ticket wasnt showing as you havent booked anything.
Image Uploaded by Akash Vinod Shirke: