| Name of Complainant | |
| Date of Complaint | October 19, 2018 |
| Name(s) of companies complained against | |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
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Hi,
I am Muthu krishna H on 18/10/2018 around 12:55 pm i made a payment for utility bill but the transaction was failed for unknown reasons ref no: 6312219048 for the amount of 1415rps on 20/10/2018 is my utility bill last date i have to on or before the above date as u discussed with paytm customer care chat representative they told me that the refund amount will credit to my account within 5 working date. That the issue is not from my end but still i have to wait for 5 days the get my amount back and i have to pay the utility bill including late fee. This is serious issue please get back to me ASAP. For your reference please check the attachment.
Image Uploaded by Muthu krishna H: