Usb Lan card brought from Paytm

Name of Complainant Manoranjan Tiwari
Date of ComplaintNovember 28, 2018
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Manoranjan Tiwari:

Ordered a USB to lan card external connect or costing a amount of RS 500/- from Paytm on 22 November 2018 vide order no#6588096529.

Product reached me on time .During installation and unpacking that the product was fully broken.Immediately return request placed by me & paytm also initiated & approved return & refund on same day on 26th November 2018 .

Since then paytm is not keen to take back his damaged product after several request on phone & mail. All customer care executives are busy in asking sorry but no strong step taken since then till today i.e 28th November 2018.What shall I do next?

Image Uploaded by Manoranjan Tiwari:

Usb Lan card brought from Paytm

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