| Name of Complainant | |
| Date of Complaint | September 11, 2023 |
| Name(s) of companies complained against | Meesho |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered an Anarkali gown on August 30th, but they sent me a completely different torn and dirty saree on September 6th . I complained about the wrong product, and they agreed it was a mistake. However, when the pickup person came, they refused to take the parcel and was very rude. They said the parcel didn’t match the website photo, which doesn’t make sense because it’s a completely different item.
I called customer care and I’ve been trying again and again to get my money back, but they keep saying no and won’t take back the messed-up saree. I’m really disappointed and frustrated because I order a lot from Meesho, and this experience has left me very upset. I just want my refund.
(I have attached the image of what I got)
Image Uploaded by Neena Seth:
Dear Neena, we’re genuinely sorry to learn about the issue you’re experiencing. To assist you better, please provide us with the details by clicking here: https://bit.ly/meelnk. Our team will promptly investigate the matter and take the necessary actions.