| Name of Complainant | |
| Date of Complaint | July 12, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello Team,
I writing to you out of frustration that I had to go through while opting Airtel as a service provider for my internet connection.
The experience was really painful & I will never ever recommend anyone to opt for Airtel as a service provider.
I had opted for Airtel as there was no other service provider in my tower at the time we moved in Prestige Shantiniketan Apartments – Tower 17.
I have paid for the Airtel broadband connection on 26th Nov 2018 ( Rs.24909/-). Within 4 months of our engagement, there were internet fluctuation on multiple occasions,
What I paid was for 300 Mbps speed and all I was get was 100 Mbps speed. Multiple time the technician came to fix the Speed but they were unsuccessful in doing so. I was promised to many things while opting for the connection (Airtel tv, some Amazon voucher etc.). I didn’t get any of them, not that it makes me or breaks me.
At this point what I’m looking for is my refund for 8 months which was promised by your team on 5th Jun 2019. One full year has gone by and I’m yet to receive my refund of Rs.16,785.91/-
I’m attaching my bank statement for your reference from 1st April 2019 – 31st March 2020. There has been no refund from Airtel.
Image Uploaded by Sharath Ferdinand Mascarenhas:
I’m attaching my bank statement for your reference from 1st April 2019 – 31st March 2020. There has been no refund from Airtel.
Looking forward to a prompt response from your end and hope these issues get resolved soon.
