| Name of Complainant | |
| Date of Complaint | February 4, 2022 |
| Name(s) of companies complained against | Indiainfoline, PayU |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Respected Sir,
With most respect i am writing this email to get solution for a UPI transaction to my IIFL Gold loan # GL19031724 ( Rs.45000 – Transaction ID UPI/201954828770 ) made by me on 19-Jan-2022 through Gpay to India infoline Gold loan via payment gateway PayU.
The said amount Rs.45000/- has been debited from my Bank of Baroda and the same not credited to my Gold loan account GL19031724 with India infoline.
when i check with my bank they are saying the transaction was successful and the money credited to india infoline’s account.
the same response i received from GPAY and PayU customer cares as well.
But India infoline officials at branch office AVINASHI – TIRUPUR are refuces to provide the service or initiating refund process.
I hereby enclosed the receipt of the payment & response what received from the officials related to this transaction.
MY IIFL Gold loan AC # – GL19031724
MY Bank of baroda Ac # 59508100002352
MY UPI Transaction # – 201954828770
Beneficiary Name – IIFL Finance Limited
So i request you to look into this matter and do the needful.
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