UPI payment failed but not credited- Zomato

Name of Complainant Rithika
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rithika:

I paid for Zomato order using my UPI. The amount got deducted from my bank account but the transaction failed and Zomato did not receive my payment.
However I have not got my amount back in my account. The zomato executive said it would be reflecting in 7 working days max but it is has been more than one month and still not received the credit. Please guide and help.

Image Uploaded by Rithika:

UPI payment failed but not credited- Zomato

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