UPI Limit & Check Name Issue created by Kotak Bank

Name of Complainant Jignesh Patel
Date of ComplaintNovember 1, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Jignesh Patel:

I deposited 2 cheques in Kotak Bank but its clearing was put on hold.
I asked them for the reason.
They told me the name on the cheque & the name in Kotak Bank are not the same.
Actually, some cheques with the same name were cleared earlier this month in this same Kotak Bank.
This time they are saying the name is not matching with them.
I deposited 2 cheques in Kotak Bank but its clearing was put on hold.
I asked them for the reason.
They told me the name on the cheque & the name in Kotak Bank are not the same.
Actually, the name on those cheques is the same as on my Aadhar Card.
This kind of reason doesn’t seem genuine and it looks like they are harassing me intensionally.
This Kotak bank has already not provided any solution to my UPI payments query raised on 14th Oct. 2022. I am still waiting on this for 20 days.
I request you to check on this matter and provide a swift resolution.
Request no: 121521607001 & 121373367901

Image Uploaded by Jignesh Patel:

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