| Name of Complainant | |
| Date of Complaint | September 13, 2020 |
| Name(s) of companies complained against | JIO mart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I received a call from unreachable mobile no 9321773241 on 13/08 stating that due to technical glitch The Team will cancel my order and arrange the refund with in 7 Working days But I have not received the money till date and very next day they have updated order status as delivered instead of cancelled. On 26th Aug I received a mail from them as below
Re: [IRN – 00041aFKQF48WF35]-OrderID 15967660869006414W
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Aug 26, 2020, 5:34 PM (9 days ago)
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Dear Customer,
Namaste!
With reference to the below e-mail, we regret for the inconvenience caused to you.
We have raised your complaint and your SR number is 0023295138. Our team will get back to you on priority.
Assuring you of our best services always.
Appreciate your patience
Dhanyawad.
JioMart
But further reminders do not attract any response , Actual amt paid was 1188.06 while placing the order which was revised by JIO team on 11/08/2020 to 992.66 refunding 195.40, But revised items of the order was not deliverd until 13/08/2020 and cancellation there after with no refund of Rs 992.66
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