Unwanted Vodafone value added service

Name of Complainant A.Sen
Date of ComplaintOctober 8, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by A.Sen:

Vodafone keeps on deducting my balance money and adding value added service without my consent. Their service was flawless untill this started. On 29th September 2018, they deducted ₹35, which I had to call their customer service and get refunded. Again on 8th October 2018, they deducted ₹50 !! Too much dissatisfied from their behavior like this. Their customer care tells me that I might have clicked on any link, via which this has happened! I have been using internet on this number for last 6+ years, and I haven’t clicked on any link, and suddenly after all these years in these 2 weeks I keep on clicking on unwanted links?? Do they assume the customers to be fools? Really unhappy.

Image Uploaded by A.Sen:

Unwanted Vodafone value added service

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