Unwanted order parcel delivered

Name of Complainant Priti saha
Date of ComplaintNovember 6, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Priti saha:

Fraud done by messho – order number 224278381114. Complaint id 8698899451136
I made a complaint on 2nd Nov regarding the unwanted order sent to my address which I never ordered it …

I am still waiting for the refund but In the system the complaint is showing as resolved …customer care is very unprofessional, rude , full of attitude.. doesn’t know the exact process and when. We ask to transfer the call to manager, they disconnect the call… call Again on 5th Nov – they said that the return has been rebooked and it will be done within 24 months

Then again called on 6th Nov and now they are saying that the return and refund has been rejected on 4th Nov stating that I haven’t met the return terms and conditions…

Let me know , how did I not met it , when the order was never been order by me , not using my number or by via a address

I should say that never purchase anything from Meesho because they leak your details for fraud

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