Unwanted charges raised and team is not reversing amount

Name of Complainant Swapnil
Date of ComplaintFebruary 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Swapnil:

I am postpaid customer and I have more than 100 GB carry forward data available in my account, but vodafone team has raised data used beyond limit charges on my ID, I still have 75 GB data for carry forward . Then I requested to reverse charges , but no one is properly working on this and updating me. Customer care said you will get waiver , but I am getting message customer is not eligible, so please check this on priority

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Unwanted charges raised and team is not reversing amount

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