Unprofessionalism and harassment from Zomato customer care

Name of Complainant Sumit Singh
Date of ComplaintSeptember 24, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sumit Singh:

  • I placed my order on zomato and knowing the distance between restaurant and my address they assigned it to a cycle rider and it was not possible for him to deliver it.After which I received a call from zomato and asked them to place a complimentary order which they denied and when further I asked them to connect me to some senior manager the caller refused it and disconnected the call.Now I cannot place the order because i won’t be allowed to take extra break and will have to stay hungry till 8 in the evening this is pure harassment and unprofessionalism from zomato.

Image Uploaded by Sumit Singh:

Unprofessionalism and harassment from Zomato customer care

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