Unprofessional behaviour and not initiating return or replace

Name of Complainant Amandeep
Date of ComplaintAugust 10, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Amandeep:

I have received a wrong product, i asked for a backlit laptop keypad whereas was send a keypad that has no light. Upon reaching out to their customer care number a utter unprofessional behaviour like dropping call on hearing my voice, not picking my calls but picking when i call from another number etc. In a nutshell, not replacing or initiating return for my product.

Image Uploaded by Amandeep:

Unprofessional behaviour and not initiating return or replace

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