| Name of Complainant | |
| Date of Complaint | October 16, 2018 |
| Name(s) of companies complained against | AXIS BANK |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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Issue 1:
The EMI amount that i am suppose to pay is 5283 , for which i get messages from Axis bank to keep this amount in my account but the amount never gets deducted from my account i have to visit Axis bank every month to pay this amount.
Issue 2:
For the first month as well i got the same message to keep 5283 in my account but the amount that got deducted was ~10,331 and was returned back due to insufficient balance.The bank again tried to submit the cheque with amount ~10331 and it got bounced because of insufficient balance.How bank can deducted this amount when i was told that my EMI would be 5283. Bank told me that now i have to pay the charges 590 for the cheque getting bounced. Why i should pay this amount?
I was never told that this ~10,331 was my EMI amount.
Issue 3:
I was also not told that i will need a bonofied letter from college to get my second disbursement of Loan. when i visited the branch to collect my draft on 8-Dec 2017 i was told without that we wont be able to provide the draft. how you expect someone to know this by his own someone should have communicated to me before.i have been following up each and every day to collect the draft and everyday a new issue comes up.
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