Unnecessary deductions for games services

Name of Complainant Nilanjana Majumdar
Date of ComplaintAugust 31, 2022
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link
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Text of Complaint by Nilanjana Majumdar:

Automatically balance is getting deducted for games and videos – Rs7 got deducted on 18th Aug 2022,15 mins back Rs 25 got deducted for Some handset inbuilt games and few additional deductions from previous months which I identified today. This is totally unacceptable, I haven’t subscribed for any such services. When I try to Stop this by messaging STOP to 155223 it says no services are activated. On what basis I’m being charged.
I want 100% refund for such fraudulent refund.

Ph- 8794694120

When I called service center they are saying system is down and they can’t help. I don’t want to hear any extra stupid things, simply refund the unnecessarily deducted amount, else I will be forced to change my service provider.

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