Unnecessary deduction mobile balance amount

Name of Complainant SATHYABHAMA T
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by SATHYABHAMA T:

Unnecessary deduction of amount from mobile recharge balance in the form of message from VZ-ViCMS stating”Hello!

Thank you for choosing to access Handset Inbuilt Games,

You have been charged Rs. 25

Your balance is Rs. 14.95″ and “Hello!

Thank you for choosing to access Games Hub,

You have been charged Rs. 20

Your balance is Rs. 50.32″Kindly revert the amount and STOP these kinds of unnecessary Deduction even after not subscribed to such kinds of games plan…

Mob no:9847039593

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