Unnecessary data charges imposed on my number when I am on i-roam pack which has free data facility for 28 days

Name of Complainant Jyotsana
Date of ComplaintDecember 9, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jyotsana:

Every other day i am getting messages from vodafone that u have used x amount of MB on roaming and you will be charged for this.

I dont understand when my i-Roam pack is activated and i am eligile for unlimited free data for 28 days then why for some days i am being charged at the same location

They are unnecessary charging amounts , moreover the customer care does not respond to any complanits made

Image Uploaded by Jyotsana:

Unnecessary data charges imposed on my number when I am on i-roam pack which has free data facility for 28 days

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