Unnecessary charges in Vodafone bill

Name of Complainant NISHITHA SHAJESH
Date of ComplaintAugust 25, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by NISHITHA SHAJESH:

I am a Vodafone customer since last so many years. However recently when I received my bill for the mentioned number , the additional charge of Rs. 966.42 was added.
I called customer care to know about the charges, they have informed me that the call on special number was made I.e on 53516 on which 3 different calls were made on August 1 in which 90 minutes call was made.
Now I would like to mention here that this number is strictly used by me and I have never made calls on the number provided by customer care i.e 53516.

Image Uploaded by NISHITHA SHAJESH:

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