Hi,

I did not receive any call from you please call now !!!

Amiya

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On Mon, 11 Mar, 2019, 9:12 PM , <nodalofficer@tatasky.com> wrote:

Service Request No.: 1CXEDRF6

Hello Mr. Satpath,

This is in reference to your email regarding material charges issue.

We tried to call you on 11/03/2019 on your registered mobile number 7008874811, 9937043514, 9861427422 and 6646234514 but we couldn’t reach you.

We need to get some clarifications from you to provide our best service.

We request you to please provide us with an alternate contact number so that we can get in touch with you. You may send us details of alternate contact numbers either throughtatasky.com or mail us at help@tatasky.com.

Thanks!

Soumya Ranjan

Tata Sky Nodal Desk

tatasky.com / help@tatasky.com

[THREAD ID:1-1CXEE7R9]

—–Original Message—–
From: amiya.satpathy@gmail.com
Sent: 11/03/2019 08:29:19 PM
To: <help@tatasky.com>
Cc: <contact@tatasky.com>; <nodalofficer@tatasky.com>; <ap@trai.gov.in>
Subject: Unnecessary Charge For Setup Box Swaping

Hi,

My Primary setup-box was under warranty but TATA Sky Deducted huge amount for replacing a used Setup-Box for my old box which was not working properly.

Kindly Explain the below transaction please

TRANSACTION ID	AMOUNT (RS)	DESCRIPTION	DATE	RECEIPT	TAX INVOICE
Other Services	400.00(DR)	Hdlg Chrgs of HD Swap box	11-Mar-19	NA	NA
Other Services	118.00(DR)	Debit towards ActFeeCharges	10-Mar-19	NA	NA
Other Services	413.00(DR)	Debit towards InstlFeeCharge	10-Mar-19	NA	NA

It’s a huge amount for replacing a Used Setup-Box : 931 Rupees.

Kindly explain the same please. With Proper Explanation New Box Price,Installation Charges etc……..

if I pay this much amount so what he means of warranty !!!

Subscriber ID : 1000857241

RMN : 7008874811

Amiya Satpathy
Jogumas Tech Solutions