Unnecessary balance deduction

Name of Complainant Ankit
Date of ComplaintJune 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ankit:

I have not subscribed to any games portal, yet my balance is being deducted continuously. I am not able to contact your customer care executive. Every time, I call on the number, the only conversation I have with is automated voice. The worst service I have ever seen.
And also When I am checking on VI app, then it shows there are no value added services, then how is my balance being deducted everyday.

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