UNNECESSARY BALANCE DEDUCTION

Name of Complainant Pankaj Sapaiya
Date of ComplaintDecember 20, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Pankaj Sapaiya:

Hi Team.

On 18TH December 2018 codafone has started 6T SECOND pack without any reason. I called customer care on 19-12-2018 regarding the dedudction the executive told me that they have taken my request and the amount will be reversed within 45 times.

Again on 19-12-2018 at 10.03 pm they again deducted 7 rupess for the same service and when i called customer care again they told that they will not refund the amount.

Then i have a word with the senior person  Mr Sachin shah and he told me that the 14 rupess will be refunded within 3 hours .

But till now i have not received any response nor the amount.

Such a cheater company .This is not the first time they have deducted the amount.

I request you to take strict action againt VODAFONE.

Thanks

 

Pankaj Sapaiya

8469969034

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UNNECESSARY BALANCE DEDUCTION

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