Unnecessary activation of fun packs on Vodafone

Name of Complainant Simran Kaur sandhu
Date of ComplaintJune 21, 2018
Name(s) of companies complained against ,
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Simran Kaur sandhu:

 

21rs got deducted from my balance on below message. As per their saying I activated the fun pack but I never opted for the same. I want my money back. This is such a headache . I have received similar messages earlier as well and money got deducted many times . I ignored it multiple times as I m already very busy with my work. Please help check this else I would have to register complaint to consumer court.

Message I received :

Hello! Fun o Club pack is now active on your number, as requested.This service is valid till 28-06-2018 and a 7 days rental of Rs.21 has been deducted.Your current Balance post service activation is Rs.36.28.To deactivate SMS STOP to or call 155223(toll free).Discover cool games, apps, movies, music & more http://discover.vodafone.in/nf/

Image Uploaded by Simran Kaur sandhu:

Unnecessary activation of fun packs on Vodafone

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