Name of Complainant	Uddipan Pal
Date of Complaint	November 22, 2020
Name(s) of companies complained against	Vodafone
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Sms from VK – ViCMS

Rs 10 deducted for downloading 1000 from device book.

1. Total more than Rs 120 has been deducted.  Vi did refund back..but could not stop the deduction. No VAS has been activated. Moreover, this is from a feature phone, so internet usage is close to impossible.

Image Uploaded by Uddipan Pal: