Unjust Zomato order cancellation and no refund given to me

Name of Complainant Riya
Date of ComplaintOctober 17, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Riya:

I ordered from Zomato today. I have been ordering from here a lot and not the first time. But whenever I place and order, the order is always delivered to my doorstep and they never call me to check or reconfirm. But this time they called me, and I was unable to pick up at the moment but soon after I called atleast 20 times and no response was there. I reached out to them and they said it was cancelled because of this. I haven’t accepted the cancellation and they aren’t willing to pay my refund money back either. It was a terrible experience and I would like to place a serious complaint as they are my exploiting me as a customer and not behaving properly.

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Unjust Zomato order cancellation and no refund given to me

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