| Name of Complainant | |
| Date of Complaint | May 23, 2021 |
| Name(s) of companies complained against | MakeMyTrip |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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We have booked a trip from makemytrip from 12 th june to 17th june for Sikkim and Darjeeling but unfortunately due to sudden surge in covid cases, Sikkim has gone under night curfew from 5 pm to 9 am while darjeeling has gone under complete lockdown. However in such scenario, we will not be able to visit various monuments as they all will be closed and unsafe. We would already paid arnd 40k for the trip. Now in such a case, travelling under complete lockdown is of no use and of we will cancel it ,makemytrip is deducting arnd 22k while if we don’t cancel they wil charge us full amount of around 76k and force us to travel under lockdown which is completely unethical. It completely shows in both the cases, makemytrip is unethical taking the advantage of the situation. Hence kindly look into the matter and conclude it with a best possible win win solution
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