Undue deduction from Prepaid telecom account

Name of Complainant Syed Yousuff
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Syed Yousuff:

I am seeing undue deductions from my prepaid Vodafone account from the following number – VZ-ViCMS

The amount deducted is for completely unknown reasons. For instance, the latest deduction was like so –

“Hello! Thank you for choosing to access VIDEO,

You have been charged Rs. 15”

 

I have absolutely no idea what service I availed

Image Uploaded by Syed Yousuff:

Undue deduction from Prepaid telecom account

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