Undelivered Sim

Name of Complainant Karen
Date of ComplaintApril 4, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Karen:

So… Vodafone promise as a customer you can order a 2nd SIM online and it will be delivered within 24 hours. 4 days later,  many phone calls later and multiple broken promises to deliver the sim and I am still without it.

The managers are all conveniently unavailable to deal with it leaving poor sales people who follow a script to deal with it.  After 30+ I understand comments nothing gets done.  If they understood it would have been delivered by now.  Disgusting service!

Image Uploaded by Karen:

Undelivered Sim

Leave a Reply

Your email address will not be published. Required fields are marked *