Unauthorized transaction

Name of Complainant Ayush Vaidya
Date of ComplaintApril 9, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ayush Vaidya:

On March 26, 2023 I saw a fishy transaction of rupees 1499 while I was recharging for my jio wifi (Jio Fiber) via Jio app,and automatically, out of nowhere, my money was cut from my bank account without my actual consent

The transaction is called POS/AMAZON INDIA CYBS/042240920005/260323/10:17
I have not done this transaction and after speaking to your adviser, they mentioned that the money will be returned in 3 days but I have waited long enough that the money hasn’t been received yet.

Image Uploaded by Ayush Vaidya:

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