Unauthorized Sale of Indonesia-Marked Mentos in India at Reliance Smart Bazaar

Name of Complainant Nithyashree CS
Date of ComplaintAugust 13, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Nithyashree CS:

I would like to bring to your attention that the company Mentos is currently being sold in India, specifically at Reliance Smart Bazaar, despite the product packaging stating that it is meant for sale only in Indonesia. This raises concerns regarding compliance with labeling laws, import regulations, and consumer rights. Selling products that are labeled for a different market can mislead consumers and may indicate a breach of authorized distribution policies. I request that this matter be investigated promptly to ensure that such practices are addressed in accordance with the law.

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