So I am a user Sonakshi Gupta having number 9999198154 talking from Delhi about one of the same issues that other vodafone esteemed customers have raised earlier of getting an incessant charge in their bill which claims to have a conversation on number ‘51717’ for some minutes over which you charge maliciously. First of all this number belongs to no network. Second of all I have not allowed any value added special service on my phone. Third of all I am charged undue ridiculous amount of Rs 2562 on it for some 184 minutes in my bill cycle of September for the call I have not made. Fourth of all this same issue has been reported by several customers of vodafone and I think I am the latest victim of your this hoax way of getting money out of loyal customers. I am sorry but I am not going to pay a penny for the call that I HAVE NOT MADE and which is surely a FALSE claim.  Lastly this number is an invalid number so its totally impossible to talk on it for 184 minutes

I want you to look into this matter and consider the fact FOR THE SAME NUMBER, ‘51717’ other vodafone users have same complaint of being charged in totally unethical way.

I urge you to remove this charge of Rs 2562 plus concerned tax charge on it.

Else I am going to make sure I take this matter forward to national consumer court and end my this connection plus three other connections in my family with vodafone.

My relationship number with Vodafone is 160150012

Thanks

A distraught and unsatisfied customer

Submit Your Complaint