| Name of Complainant | |
| Date of Complaint | May 25, 2023 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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In my Flipkart account Unauthorized transactions worth 14700 rupees happened on my saved HDFC bank credit card between 04:19 AM to 04:21 AM on 25th May 2023.
On May 25th at 04:19 AM I started receiving the OTPs for purchasing Google Play gift cards in flipkart which got delivered through mail Id instantly. I immediately block the credit card and report the fraud transactions.
Through Flipkart account multiple online google play gift voucher orders of quantity 15, were placed without my authorization.
There is no cancellation or refund policy on the items since they were delivered instantly to the fraudster mail address:- dayserkumar@rambler.ru
1. Flipkart didn’t provide any notification when hacker logins into my flipkart account.
2. There is no device information where my account activity has happened.
3. Gift Vouchers should be either sent physically or to the registered email address. Since they were delivered instantly to the fraud mail addresses we lost the way to claim the unauthorizedly placed orders.
