Unauthorised deduction of charges

Name of Complainant Atul Mishra
Date of ComplaintJuly 22, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Atul Mishra:

On 20 jul 22 i recharged my tata play dth registration 1458108808 with rs 315 on 21 jul i got message that ur Tata play binge is charged with rs299 and ur dth will be deactivated
When i contacted customer care they told that ur amount cannot be refunded
My query is that when i recharged my dth putting the dth registration id how this amount is transferred to charge tata play binge without my consent

Image Uploaded by Atul Mishra:

Unauthorised deduction of charges

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