Unable to view service even after recharge

Name of Complainant	Nancy
Date of Complaint	March 15, 2019
Name(s) of companies complained against
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Nancy:

I have done recharge of 199 and not able to see the service any time, I always have blue screen saying outside weather is cool .

Image Uploaded by Nancy:

Consumer Complaints Court