Name of Complainant	Vishnu Sivaprasad
Date of Complaint	September 17, 2019
Name(s) of companies complained against	Vodafone
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Since last 2 and a half months, I can’t use the internet service from Vodafone Idea network.

While trying to establish connection, I’m receiving an error page saying that i have exhausted my usage limit even if i have 50GB of data balance.

This has been raised several times with vodafone customer care over their toll-free as well as via email. But, they are asking time for a week on every time and they would say that it has been fixed, but the issue will be there when i check.

They are billing me every month for the data also, but i cannot use even a byte of data as the internet connectivity is failed to establish. So that I would need a compensation for the persisting issue.

Vodafone Relationship No: 72980978

Thanks and regards,

Vishnu Sivaprasad

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