Name of Complainant	Prakhar Sharma
Date of Complaint	May 17, 2020
Name(s) of companies complained against	Vodafone
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Dear Team,

I am highly disappointed to inform you that the services of Vodafone is worst.
I have upgraded my Plan from Red International to RED X Mobile No. 8130612765 where they are offering Netflix free for one Year. I received a call from Vodafone team to Upgrade the Plan to RED X in the month of March 2020.

Earlier in Red International plan, I wasn’t able to use Netflix for almost 10 month. Then I claim the Netflix app for 2 month in the month of March 2020 from Vodafone app.

I asked the executive in March 2020 Service no: C042- 1008576219 that if I upgraded the plan to RED X, how will I claim the Netflix benefits amounting Rs 5988 after 2 month when they got expired in the month of May 2020.

She told me automatically system will renew your plan. You can check the call record of C042- 1008576219.

I spoke to her team leader also the same on 19 March for the same issue. He assured me that the system will automatically renew the plan in Netflix Account details.

You can check the call record of below 4 call service No:
C042- 1008576219
C003-60679137742
C003-60869460246
C003-60879614155

Kindly resolve the issue asap .

The experience is disaster with Vodafone team.

Regards
Prakhar Sharma

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