Unable to use Future pay wallet balance

Name of Complainant Nisha Thawani
Date of ComplaintJanuary 11, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Nisha Thawani:

I hold balance of Rs .1447/- in my future pay wallet in central which i am unable to redeem as al stores are shut down. The phone numbers given are not working. Please help get the refund. Attaching the screenshot of wallet showing the balance.

Image Uploaded by Nisha Thawani:

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