| Name of Complainant | |
| Date of Complaint | October 13, 2018 |
| Name(s) of companies complained against | |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I called around 6 to 8 times trying to lodge a complaint regarding poor network reception, their extraordinarily elaborate IVR is utterly misleading and keeps sending me in circles.
I went through a different option and got connected to an executive who told me that she was transferring my call to the relevant department and then disconnected. She also gave me a number to connect to an executive directly, when I call that number it again leads me to another exceptionally elaborate IVR.
Now I have wasted more than an hour and my complaint is not even registered.
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