Unable to recharge my Vodafone No.9873299322

Name of Complainant Aparna Sinha
Date of ComplaintJune 17, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Aparna Sinha:

Dear Sir/Madam

I am unable to recharge my abovementioned number (9873299322)although I am able to receive WhatsApp messages through wifi on the said number.
Kindly do the needful at the earliest so that I am able to recharge immediately. Due to lockdown and the resultant financial constraints, I was unable to recharge in the intervening period.
 I tried to contact Vodafone  via phone but it was of no avail. I also contacted Vodafone’s VIC through WhatsApp on the said number but it was of no use. Ultimately I was left with no recourse but to email my complaint to the email provided on its website. Twice I emailed to Vodafone customer care but both times my email bounced back.
Left with no other option I am constrained to file this Complaint.
It would be pertinent to state that the fact that I am able to receive WhatsApp messages on the said number only goes to show that the number 9873299322 is still active.
Thanking you
Thanking you in anticipation

Image Uploaded by Aparna Sinha:

Unable to recharge my Vodafone No.9873299322

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