| Name of Complainant | |
| Date of Complaint | October 28, 2023 |
| Name(s) of companies complained against | Get A Room.com |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I called to make reservations for Nov. 21 to the 25 with Hampton Inn, in Goodyear, AZ. Apparently the number I got was not to the hotel, but to a place called “getaroom.com”. When I tried to cancel the reservation, I was told there are no refunds. I paid a great deal of money for that room that I cannot make use of and apparently this place will not refund my money. My bank will not cooperate with my dispute of the charge either because the letter I sent to them came back with the wrong address, so they didn’t get it and considered I didn’t care. I am 85 and not in good health and need that money if I’m not able to use it.
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