| Name of Complainant | |
| Date of Complaint | August 8, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I dialled to 198 for complaining about outgoing sms not working. Ivr said to press 1 to select an option. I pressed 1 still it was continuing in the same menu. Disconnected and call back still the same issue for multiple times. It’s pathetic and a customer dissatisfaction.
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