Unable to make calls despite having talk time balance

Name of Complainant Rocky D'Mary
Date of ComplaintNovember 6, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Rocky D'Mary:

I have been unable to make calls from my number 8876225339 despite having sufficient balance. I have recharged my number with an unlimited plan and despite that i keep getting the message “Your mobile doesn’t have sufficient balance”. This has become really frustrating as i have not been able to make calls despite having spent a good sum of money. It is a matter of grave concern when a citizen is denied a service even after having paid for it. Kindly look into it. Thanks.

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Unable to make calls despite having talk time balance

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