Unable to Get Network on International Roaming – Airtel

Name of Complainant RAGHAVENDRA REDDY
Date of ComplaintAugust 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by RAGHAVENDRA REDDY:

Dear Sir,

I am existing customer of Airtel since more than 10 years and holding 2 numbers

  1. 88xxxxx61
  2. 988xxxx85

Currently Im residing outside India – UAE and registered  above numbers for all my OTP other transaction related transactions but its been more than 3 months that im am not able to receive the network and  after repeated complaint to Airtel 121 , Appellate(Karnatka) and Nodal officer(karnataka- Higher Authority) unable to solve my problem initially they have said the first number is damaged and i need to get duplicate sim card which i agreed considering my current location as well but now the same issue with my second number as well but the Airtel support unable to resolve my issues even though some repeated reminders and im suffering for my transactions. can you please consider this as urgent issue and seek your immediate resolution on the issue.

 

Note : im doing monthly recharge to keep my number active

Thank You

Regards,

Raghavendra Reddy

Bangalore

Karnataka

Image Uploaded by RAGHAVENDRA REDDY:

Unable to Get Network on International Roaming – Airtel

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